Insurance Coverage

For all registered students who sustain injuries or incur sickness in or outside Hong Kong during the course of University business, the University has arranged a general insurance coverage for medical expenses incurred by students up to the limit of $5,000 within Hong Kong and $25,000 outside Hong Kong under the Group Personal Accident Insurance Policy; and up to the limit of $400,000 under the Corporate Business Travel Insurance Policy when travelling outside Hong Kong. For reimbursement of medical expenses incurred, claimable amounts shall subject to insurance policy terms, and students are required to provide to the Finance and Enterprises Office the receipted medical bills (endorsed by a certified medical doctor with diagnosis indicated) together with a certification from the Head of Department concerned that the student was undergoing official activities arranged by the University at that time. For details on the insurance coverage, please contact the Finance and Enterprises Office through e-mail at feo_insurance@hku.hk or login to your HKU Portal account to find out more information about HKU’s Travel Insurance by following the path: SIS Menu -> Financial Services -> FEO Info and Hotlines -> Finance and Enterprises Office -> Insurance Information for Students.

Students should note that the University would only provide standard travel insurance coverage, and would not insure any personal cash or property of students in any circumstances. If additional or special insurance cover is required, it is entirely up to the student concerned to make personal arrangement at their own expense.

HKU Global Assistance Programme

The HKU has made an arrangement with a company called International SOS (“ISOS”) to provide worldwide emergency and travel security advice to students. The Programme offers local expertise, preventative advice, and emergency assistance through ISOS network of assistance centres throughout the world. Students are required to use their HKU Portal ID to register for the service with CEDARS before their trips.

Website: cedars.hku.hk/intlsos